We’ve compiled a list of the most frequently asked question’s. If your question isn’t covered, please feel free to contact us.

This is by far the most common query we get, and although we are still looking into it, unfortunately, we are unable to due to the reasons listed below.

  • The cost due to being an oversize pallet is likely to be £150 on top of which would be a huge percentage of our margins and would therefore need to be passed on to the customer.
  • Due to the geometry of the moving parts in our units, modifications are often required in vans with any non-standard variations (often customers aren’t aware their vans are non-standard). Having to follow units around the country to modify them or have them returned would be a huge outlay for us.
  • Although most people are competent enough to assemble and install, it only takes a few improperly installed or damaged units to cause huge headaches for us.
  • Courier damages in which the insurance doesn’t cover any labour (which makes up a big portion of our products).
  • There can also be issues with delivering pallets to residential addresses.

We are aware that COVID is making travel difficult, and therefore we continue to try and get over all of the problems above. We will make it obvious on the website when we figure it out.

The drop-down menu asking “Do you have a rear factory fitted heater?” relates only to the heater behind the driverside rear wheel arch. See illustration pic below.

 

Our van drawer systems have been designed to use the original lashing points of a T5, T5.1, T6 or T6.1, so will fit any combination of kombi or panel van (including twin sliders).

You can specify if you have a factory fitted rear heater, or if you have a shuttle by using the dropdown boxes.

Please note – If fitted in a shuttle, the third row of seats will need removing.

Yes, Our units have been designed to be used with the standard kombi seats, whether it be 2+1 or a 3 seat bench seat. The system will also work without any seats at all.

Please note – If fitted in a shuttle, the third row of seats will need removing.

The whole system can be removed without a trace within 10 minutes. Due to the size, it will require 2 people to lift in or out.

They are mostly flat packable besides a few sub-assemblies. To flat pack to this point would take another 20 minutes.

Yes, The systems were designed around outdoor activities and watersports, so having a good level of water resistance was essential.

The phenolic ply used in the systems is about as waterproof as the wood comes. The material is used in trailer beds, horsebox floors and temporary site offices due to the fact that its ultra hard-wearing, resistant to water and most chemicals and has a textured finish to add some grip.

We would still recommend wiping down large spills to prolong the life of the material.

We think anyone should be able to use their existing equipment with the Ovano systems, so they don’t have to go out and buy new. The van bed is made to accommodate a standard double mattress with room to spare at the sides, so anything that size will work. We’ve used air beds, roll mats and just memory foam toppers. The choice is yours.

Please note the mattress being used in the TransporterHQ review video was a Kampa Kip highrise double.

Please contact us to arrange a viewing at a suitable time. Other than that, please subscribe to our newsletter and/or social media in order to stay up to date with shows and events we’ll be doing.

Not currently. We have our hands full with Transporters at the moment. Caddy’s will likely be the next.

560mm

Caravelle -We have installed a few units in Caravelles, or in Transporters with Caravelle floor rails. There are two options for doing so.

  • Drilling through the floor to pick up on the original lashing points and fix in the same way we would with Transporters and Shuttles. If you’re happy with this option you can select Shuttle in the dropdown as it will need the same modifications for the plastic trims.
  • Fixing to the Caravelle floor rails is the tricker option, which requires custom brackets and the extra cost of T-bolts. Please get in touch for this option.

 

At the moment we’re focusing on our standard range. If you have request’s, please let us know, and we will try to include them on future revisions or products.

The arches may require some fettling to get them to fit.

HMPE line, cleats and stops.

LWB no problem. In the SWB drawer, you will fit a single (mountain) bike on the diagonal with the front wheel removed. As road bikes are shorter you will get 2 or more in.

 

You can also fit a bike sideways immediately behind the front seats. If you don’t have rea kombi seats you can fit 2 bikes whilst still using the bed.

 

We have been, and continue to, develop a model more geared towards bike carriage. This isn’t proving easy, but we’re getting there. If there are no updates on the website or social’s, it’s not yet ready. When we get it right, we’ll shout about it.

Our units are primarily for working and day-to-day storage, with a secondary camping and leisure ability. This means most of our customers are using these as a form of racking and putting the units through the business.

A VAT invoice will be included with all orders for accounting purposes.

Please talk to your accountant if you have any further queries.

Yes, all of our prices now include VAT.

VAT no – 358866929

We have tweaked the bulkhead very slightly to accommodate Hilo roofs and to give a little more room for speakers, and lighting rails.

The bulkhead may need some modification for larger custom ceiling speaker mods.

Not currently due to size and weight.

We can confirm XXL crates fit on top easily and the drawer can be pulled out to create a step for dogs getting up.

Smaller crates fit quite comfortably in the drawer or again on top.

Issues are very rare but will happen, so we ask that you get in touch ASAP. If it’s a small issue we can send parts out, but in the case that it’s more of a technical problem (worst case scenario) we would ask that you return the unit to us for repair or replace. We consider our customer care second to none and will do everything we can rectify any issue.


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Seem like Spring has sprung, and the van is ready (a little early we know).🙌

📷 - @richlock

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Keepin’ it commercial.

#T5 #T6 #transporter #conversion #kombi #ovano #birch #woodwork #vw #volkswagen #black #keepitcommercial #van #vanlife #workandwilderness #t6transporter #dayvan #ply #t5transporter #understated #vwt #chillin #swamper #detail #commercial #industrial  #allterrain
Website is down this evening for maintenance. Should be back up tomorrow. Thanks for bearing with us. 

#T5 #T6 #transporter #conversion #kombi #ovano #birch #woodwork #vw #volkswagen #black #keepitcommercial #van #vanlife #workandwilderness #t6transporter #t5transporter #understated #vwt #chillin #swamper #maintenace
Our website will have some downtime today due the changes we’re making. Please bear with us, we’ll be back up ASAP.
Busy week ahead. New website, new studio, and some other surprises.